Questions shops ask
How do I give customers instant 3D printing quotes?
Put Shr3Dt's quote form on your website. Customers upload an STL, OBJ or 3MF file, choose the material, colour, quantity and lead time, and see a price straight away, worked out from your own machines, materials and margins. Each request lands in your quotes, ready to check and accept.
How much should I charge for a 3D print?
Add up the material, the machine time and your labour, then put your margin on top; quantity and lead time move it up or down from there. How to price a 3D print walks through it with a worked example, and Shr3Dt does the sum for every file you or your customers upload.
Can I add a 3D printing price calculator to my website?
Yes, the quote form is one. It prices every uploaded file live, at your rates, and sends you the request with the customer's details. It goes on any site that takes an embed, from WordPress and Wix to Shopify, Squarespace and Webflow, or behind a button.
Is Shr3Dt suitable for a print farm?
Yes. Add every printer with its own build volume, throughput and hourly rate; parts are priced on the machine you choose for each technology and checked against every build volume. Accepted orders become jobs on one board your team shares. The Farm plan takes up to 25 printers and any number of team members, and Enterprise has no limits.
What does Shr3Dt cost?
The Hobby plan is free, with no card needed. Paid plans start at €12 a month, excluding VAT, and every plan includes slicer checks. You upgrade from the Subscription page in the app and pay through Viva (card, Apple Pay, Google Pay, IRIS and more), for 1, 3, 6 or 12 months at a time. Larger operations with needs of their own can talk to us about Enterprise, with the price and terms agreed together.
Can I get a refund?
Yes. Ask within 14 days of a payment and we refund it in full to the card or account you paid with, no questions asked. Plans renew automatically only if you tick that when you pay, and you can turn it off any time on the Subscription page.
What happens when I reach a limit?
Quote requests from your website form always come through, so you never lose a customer's order. Adding staff quotes, printers or team members past your plan's limit asks you to upgrade first.
What counts as a quote?
A quote you save, or a request a customer sends through your website form. A visitor who uploads a file and leaves without sending it doesn't count.
Which files can I upload?
STL, OBJ and 3MF. On paid plans STL and OBJ files can be up to 500 MB and 3MF files up to 100 MB (3MF is compressed, so that's already a very large model); on the free Hobby plan every file can be up to 50 MB. The same limits apply to files your customers send through your website form. Files over 100 MB are priced from the estimate rather than a real slice, and a progress bar shows while a large file uploads. STEP and IGES aren't supported, because they need a full CAD kernel rather than a mesh parser.
Which printing processes does it price?
FDM, SLA, SLS and MJF. FDM parts are priced as a shell plus infill; resin and powder parts are priced as solid, because they print solid. The real-slicer check is for FDM only. On your website form, customers pick the technology first and then a material, and resin and powder parts are priced at the machine's own layer height.
Will the instant price match my slicer?
Not to the cent. It's a cost model you calibrate: set each machine's throughput from a job you've actually run and it gets close enough to quote on. For an exact number, FDM parts are sliced for real: the actual file, turned the way up that needs the least support, at that printer's own speeds. Printers added from a preset start with the speeds from the printer's standard slicer profile.
Do my customers need an account?
No. They upload a part, see a price and send their details. They get an email with their order number and a tracking link straight away, and another when you accept the quote. The Track an order button on your form shows where an order is.
Can customers confirm their email first?
Yes, if you want them to. On the Quote form tab in Settings, choose no confirmation, confirmation before a request is sent, or confirmation before any price is shown. Customers confirm by typing in a six-digit code we email them.
Will customers see warnings like “needs splitting”?
Only if you want them to. The Show technical notes switch on the Quote form tab decides whether customers see notes such as “won't fit, needs splitting”, “model not sealed” or “priced at the shop minimum”. With it off they just see the price. You always see the notes in the quote builder.
Can I post news or offers on my form?
Yes. Add a banner on the Quote form tab: an optional title, a message, an optional link and a colour, at the top of the form or just above the total. Use it for news, offers, holidays or lead times. Switch it off when you're done and the text is kept for next time.
Can customers choose how soon they need it?
Yes, if you offer lead times. On the Quote form tab, list choices such as Standard, Fast and Express, each with when it's ready and a surcharge. The customer's choice prices the request and is saved on the quote, and a choice with a surcharge marks the job as a rush.
Which website builders does the form work with?
Any that lets you paste HTML or embed another page: WordPress (with Elementor, Divi and the rest), Wix, Squarespace, Shopify, Webflow, Joomla, Google Sites, or a site written by hand. This guide has the steps for each. On a builder that takes no code at all, link to the form from a button.
Does the form show Shr3Dt branding?
Only a small “Powered by Shr3Dt” credit at the foot of the form. Everything else is your shop's: your technologies, materials, colours, prices and banner.
Can other shops see my data?
No. Machines, materials, customers, quotes and jobs belong to your shop's account and nobody else's.